Ask More by Frank Sesno

downloadWhat hidden skill links successful people in all walks of life? What helps them make informed decisions, inspire creativity and forge stronger connections? The answer is surprisingly simple: They know how to ask the right questions at the right times. Questions help us break down barriers, pinpoint solutions and explore new ways of doing things. Yet, most of us assert more than we ask. We talk more than we listen. Imagine how much more effective we would be if we flipped the equation. Ask More puts questions at the center of every conversation. Author Frank Sesno, an Emmy Award-winning journalist, has spent decades questioning global leaders and everyday people alike. He draws on his formidable interviewing skills to break down the art of inquiry into 11 categories of questions, each designed for a different purpose. In an age of instant answers, fly-by facts and relentless clickbait, Sesno makes a passionate appeal to observe carefully, listen intently and ask more. He reveals a process of inquiry that can change your life — and might even change the world.

IN THIS SUMMARY, YOU WILL LEARN:
• How strategic questions can define a mission and forecast success — or failure.
• To use diagnostic questions to get to the heart of a problem.
• When to use confrontational questions to hold people accountable.
• Why mission questions help nonprofits fundraise more successfully

Mastering Civility by Christine Porath

Image result for Mastering Civility by Christine Porath Incivility is silently chipping away at people, organizations and our economy. Slights, insensitivities and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can’t. Ultimately incivility cuts the bottom line. In Mastering Civility, Christine Porath, the leading authority on workplace incivility, shows why it pays to be civil and how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine and psychology, Porath makes clear what’s really at stake regarding civility, helps individuals evaluate and improve their own behavior and provides valuable strategies for how leaders can find and keep employees who help to create civility in organizations. Mastering Civility provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

IN THIS SUMMARY, YOU WILL LEARN:
• The physical, psychological and monetary costs of incivility for individuals and organizations.
• Why you can be civil and get ahead.
• To evaluate your own civility and concrete strategies to improve.
• A four-step plan for organizations to improve civility.
• How to respond if you are the target of incivility.

A Guide to Strategic Cost Cutting, Restructuring and Renewal

Image result for fit for growth Vinay Couto, John Plansky & Deniz CaglarVery few organizations manage their expenses for sustainable success. And when the time inevitably comes to cut their costs, many companies cut in a way that makes them weaker, not stronger.

The experienced consultants with PwC’s Strategy& team reveal the hidden problems of conventional cost management –– and how your company can do better. Drawing on decades of research, observation and experience helping clients, these experts have developed a unique approach to help CEOs and senior executives cut costs constructively.

The Fit for Growth concept redirects an organization’s resources and investments toward its few differentiating capabilities –– the strengths that set it apart from competitors. When a company manages costs this way, it becomes fit for growth. Its cost structure, organization and culture are aligned with its strategy.

Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. Fit for Growth offers a definitive game plan to cut costs and grow stronger.

IN THIS SUMMARY, YOU WILL LEARN:
• The three essential actions for becoming Fit to Grow.
• Why growth requires cuts and how to achieve both.
• Smart levers to restructure costs.
• Strategies to help leaders, managers and employees embrace large-scale organizational transformation.

How to Manage Mavericks, Cynics, Divas and Other Difficult People

ihwx.fc9b05df-dddb-4c29-a399-330c78377c64.200.175The control-freak, the narcissist, the slacker, the cynic… Difficult people are the worst part of a manager’s job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping and other disruptions need to be dealt with –– and it’s your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straightforward process that gently yet effectively improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, Alan Willett reveals a core truth: Most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the Willett’s simple steps and examples explain how to right even the most hopeless situations. You’ll learn how to master the necessary mindset; explain the problem calmly in a short feedback session; get a commitment to change and follow up; coach others to replicate the process; and develop the situational awareness required to spot trouble even earlier in the future. Every manager has “problem people.” What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.

IN THIS SUMMARY, YOU WILL LEARN:
• What it means to accept the call of exceptional leadership.
• How to take action and follow through with troublesome employees.
• Key criteria for deciding whether to remove or improve an employee.
• How to prevent problems by setting the bar high.

How Leaders Accelerate Successful Execution

SpeedSpeed
by John H. Zenger and Joseph R. Folkman

During the last few decades, speed has increased dramatically in daily business activity. Speed in business is partly a reflection of the increase in speed in every area of modern life. In order to stay competitive and profitable, companies must improve the speed at which they operate and make crucial decisions. Today, competition is fiercer than ever as companies all over the world vie to be the first to market new products and services. The first-to-market advantage nearly always results in a dominant share of that market. But, can an organization move quickly if its leaders and professionals move slowly? Drawn from extensive data and field research, Speed reveals eight essential behaviors that anyone can adopt to improve speed and drive organizational effectiveness.

Leadership experts Jack Zenger and Joe Folkman share valuable insights gleaned from one million 360-degree feedback assessments of more than 75,000 leaders. Repeatedly, speed was shown to be a powerful predictor of a leader’s effectiveness. As the authors demonstrate, speed is produced not by frantic activity but by skillful execution of several key behaviors. Step by step, they show how to increase your own speed, anticipate trends and be more productive. Speed gives you a much-needed competitive advantage in business and in life.

IN THIS SUMMARY, YOU WILL LEARN:
• How to overcome “speed bumps,” challenges and obstacles.
• Tactics and strategies for speeding up critical elements of your day.
• Quicker, more effective communication.
• Behaviors that increase speed and spark innovation in yourself and others

Learn how to work without stress

largeIf you’re like most people, you probably think that stress is an inevitable part of life. The truth is it’s not. In a groundbreaking 30-year study, Dr. Derek Roger has discovered that everything we think we know about stress and how we should “manage” it is just plain wrong. Stress is not a natural response to the pressures of work. It’s a choice that you make, consciously or not, to worry and fret and agonize over the work you need to do instead of just doing it. Why do some people get stressed while others stay calm, cool and collected under pressure? The answer lies in resilience –– your ability to cope with challenges and thrive under adversity –– rather than ruminating and obsessing over them. The key to “managing” stress is to stop it before it starts.


You can always count on summaries of New Releases every month when you subscribe to Soundview! Find out more.


To be resilient, flexible and ready for anything. Work Without Stress offers a radically different approach to stress. It’s about being resilient. Flexible. Mentally awake and in the moment. It’s about changing your mindset to keep things in perspective instead of adding fuel to the fire with negative thoughts. The techniques you’ll find in this book are powerful, practical and proven to work –– without stress.

IN THIS SUMMARY, YOU WILL LEARN:

• Why stress is not an inevitable part of life.
• The difference between pressure and stress.
• To control your attention and become more resilient.
• To practice resilient communication and lead organizational change without stress.

Surprisingly Simple Strategies for Today’s Crazy-Busy Sellers

Here’s a sneak peak of what’s in this month’s subscription:

sell-more-konrath-196x300

Your clients expect more, with faster turnarounds. Your quota keeps going up. You need to leverage social media, keep up to date on your industry, figure out how to sell new products and services, and learn all the latest technologies. The demands are never-ending. You could work nonstop around the clock and still not get it all done. It’s a huge problem faced by experienced sales pros, busy entrepreneurs and sales rookies. Jill Konrath, a globally recognized sales consultant and speaker, experimented relentlessly to discover the best time-savers and sales hacks in order to deliver the first productivity guide specifically for sales success. In More Sales, Less Time, Konrath blends cutting-edge behavioral research with her own deep knowledge of sales to teach you how to succeed in this age of distraction. Konrath helps you develop strategies specifically tailored to your life in sales, using your strengths to cut through the feeling of being overwhelmed. All salespeople have the same number of hours in a day; it’s up to you to rescue your time to sell smarter. More Sales, Less Time will show you how.

IN THIS SUMMARY, YOU WILL LEARN:
• The unique challenges of today’s “Age of Distraction.”
• To eliminate distractions and change the way you tackle email and social media.
• To focus better and plan your work systems.
• To transform your mindset to effortlessly incorporate new, more productive habits; leverage your best brainpower; and stay at the top of your sales game.

Boost Your Career by Saying What You Mean

page_image_0Writing Without Bullshit is the first comprehensive guide to writing for today’s world: a noisy environment where everyone reads what you write on a screen. The average news story now gets only 36 seconds of attention. Unless you change how you write, your emails, reports and web copy don’t stand a chance. In this practical and witty book, you’ll learn to front-load your writing with pithy titles, subject lines and opening sentences. You’ll acquire the courage and skill to purge weak and meaningless jargon and wimpy passive voice. And you’ll get used to writing directly to the reader to make every word count. At the center of it all is the Iron Imperative: Treat the reader’s time as more valuable than your own. Embrace that, and your customers, your boss and your colleagues will recognize the power and boldness of your thinking. Transcend the fear that makes your writing weak. Plan and execute writing projects with confidence. Manage edits and reviews flawlessly. And master every modern format, from emails and social media to reports and press releases. Stop writing to fit in. Start writing to stand out. Boost your career by writing without bullshit.

IN THIS SUMMARY, YOU WILL LEARN:
• Techniques that will help you adhere to the Iron Imperative.
• Why fear generates bad writing habits and how to get over it.
• Specific needs and expectations of business readers.
• To plan longer projects and embrace collaborative writing.
• To write and promote intelligently for online audiences.

10 Rules for Mastering Disruption in Recruiting and Engaging Employees

The-Future-Workplace-Experience-3D-652x1024Disruptive technologies. The gig economy. Breadwinner moms. Data-driven recruiting. Personalized learning. The Future Workplace Experience presents an actionable framework for meeting today’s toughest business disruptions head-on. It guides you step by step through the process of recruiting top employees and building an engaged culture, one that will drive your company to long-term success. Two of today’s leading voices on the future of work, Jeanne C. Meister and Kevin J. Mulcahy, provide 10 rules for rethinking, reimagining and reinventing your organization. Everything we took for granted in the past, from what we expect from our jobs to whom we work with and how, is changing before our eyes. The strongest organizations today are “learning machines.” New challenges require new solutions, and some organizations are finding them. If you want to compete in the years to come, you have to meet the future now. The Future Workplace Experience is your playbook for taking your organization to the top of your industry.

IN THIS SUMMARY, YOU WILL LEARN:
• The 10 rules to help your organization recruit and engage the best employees.
• What workers expect from work and how and why companies are creating employee experiences to mirror their best customer experiences.
• How technology transforms the workplace and can be both an enabler and a disruptor.
• The changing composition of the workforce driven by gender, generation and the gig economy.

The Story of Innovation and Customer Choice

ihwx.af499a77-ad19-4ec7-9813-561d73345847.200.175Innovation strategy and growth expert Clayton M. Christensen, and his co-authors Taddy Hall, Karen Dillon and David Duncan, present a new conceptual framework for products and innovation based on their conclusion that customers don’t “buy” products or services; they “hire” them to do a job. This Theory of Jobs suggests that understanding customers is not the driver of innovation – understanding customer jobs is. By understanding what causes customers to “hire” a product or service, any business can improve its innovation track record, creating products that customers not only want to hire, but that they’ll pay premium prices to bring into their lives. Competing Against Luck explains the framework and how to use it in your organization.

In this 8-page text and 20-minute audio summary of Competing Against Luck, you will learn:

  • An exciting new conceptual framework for products and innovation.
  • Why it makes more sense to focus on progress rather than products.
  • The pitfalls of relying on traditional consumer data.
  • How to understand and apply the Theory of Jobs to your organization.