Is started with Emotional Intelligence, but since the development of this concept we’ve moved on in the business realm to business intelligence, creative intelligence, spiritual intelligence, financial intelligence, social intelligence and more.
One recent addition to the list is conversational intelligence, a term trademarked by Judith Glaser. Glaser defines conversational intelligence as “the intelligence hardwired into every human being to enable us to navigate successfully with others. Through language and conversations we learn to build trust, to bond, to grow, and build partnerships with each other to create and transform our societies. There is no more powerful skill hardwired into every human being than the wisdom of conversations.”
Although we may understand the importance of conversations, the deeper question is whether or not we have adequate skills in this essential function for business and life. So we’ve invited Judith Glaser to join us for our upcoming Soundview Live webinar so that we can all better understand this important skill, measure our own level of expertise, and come away with the tools we need to excel as intelligent communicators.
Glaser will present a framework for knowing which kind of conversations trigger the lower, more primitive brain and which conversations activate higher-level intelligences such as trust, integrity, empathy, and good judgment. Drawing from her book, Conversational Intelligence™, Glaser will make complex scientific material simple to understand and apply through a wealth of easy-to-use tools, examples, conversational rituals, and practices for all levels of an organization.
Judith E. Glaser is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute. She is one of the most innovative and pioneering change agents, consultants and executive coaches in the consulting industry – and refers to herself as an Organizational Anthropologist.
A best-selling business author, Judith is the world’s leading authority on WE-centric Leadership, Neuro-Innovation and Conversational Intelligence®. Through the application of neuroscience to business challenges, Judith shows CEOs and their teams how to elevate levels of engagement, collaboration and innovation to positively impact the bottom line.
Join us on March 6th for How Great Leaders Build Trust, an interactive webinar with Glaser that will answer your questions about conversational intelligence, and provide you with the tools you need to become skilled at the art of conversation.