What makes a team great? Not just good. Not just functional. But great? Over the last six years, long-time Sports Illustrated associate editor Don Yaeger has been invited by some of the greatest companies in the world to speak about the habits of high-performing individuals. Yaeger was approached by his most consistent client, Microsoft, to develop a talk on what allowed some teams to play at a championship level year after year. What do some organizations do seemingly better than most all of their opponents? Yaeger took the challenge. He has conducted more than 100 interviews with some of the most successful teams and organizations in the country. From those interviews, he has identified 16 habits that drive these high-performing teams. Building on the stories, examples and first-hand accounts, each chapter in Great Teams comes with applicable examples on how to apply these characteristics in any organization. Great Teams is a powerful companion for thought leaders, teams, managers and organizations that seek to perform similarly. The insight shared in this book is sure to enhance any team in its pursuit of excellence.
IN THIS SUMMARY, YOU WILL LEARN:
• The four essential pillars and 16 characteristics that set a Great Team apart.
• The synergistic leadership style of Great Teams.
• The importance of culture in Great Teams and organizations.
• How Great Teams embrace change and manage conflict.
• How Great Teams avoid the pitfalls of success.
Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons. He shows how his principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers or resolving business disputes. As Malhotra reminds us, regardless of the context or which issues are on the table, negotiation is always, fundamentally, about human interaction. No matter how high the stakes or how protracted the dispute, the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.
In this summary, you will learn:
• Three crucial levers for successful negotiation.
• Why and how to frame, or make sense of, negotiations early.
• Why the process of negotiations is just as important as the substance.
• How learning to empathize will increase your chances of success.
Critical Conversations: Ensuring Success without Sacrificing Sanity
Date: Wednesday, April 27th
Time: 12:00 PM ET
Speaker: Cornelia Gamlem & Barbara Mitchell
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In this Soundview Live webinar, Critical Conversations: Ensuring Success without Sacrificing Sanity, Barbara Mitchell and Cornelia Gamlem will offer guidance to employees, managers at all levels, and business owners communicate effectively to achieve a tension-free workplace.
What You’ll Learn:
Set and manage expectations
Identify changes in the workplace and the workforce
Create more options to solve conflicts
Recognize your personal conflict style, and why it is important
Find out how to successfully resolve your most emotionally charged conflicts with a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts.
In this Soundview Live webinar, How to Untangle Life’s Toughest Conflicts, author Daniel Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples to families in crisis.
You will learn how to:
Successfully negotiate and resolve life’s most emotionally charged conflicts.
Reconcile your most contentious relationships.
Deal with conflicts that threaten your identity and trigger a division mindset that pits you against the other side.
Improve your professional and personal relationships.
If an executive were given the task of ranking his or her responsibilities on the job in order of enjoyment, mediating disputes between employees would probably fall in the bottom three. However, no matter how uncomfortable it may be, the situation is really one of opportunity. The ability to perform this action with poise, fairness and rational thinking can propel an executive to greatness.
I saw this great column by Cord Cooper at Investors.com featuring author Harrison Monarth on the subject of conflict resolution. Monarth’s advice about separating the issues and sticking to the point are great reminders for any executive. Emotions run high in conflicts and it’s an executive’s role to reduce the “temperature” in the room and get all sides to focus on facts. The pace at which these interactions occur is a vital element to why they can quickly spiral out of control. The path to a faster resolution actually stems from the arbiter’s ability to slow the situation down.
Monarth provides some great points in this article. Monarth’s work in the area of executive skill-building helped draw our attention in the Soundview Editorial department. He is the author of Executive Presence: The Art of Commanding Respect Like a CEO, a book we summarized in our recent April edition. It’s a great read and is available by clicking this link or visiting us at Summary.com.