Follow-Up Q&A with best-selling author, Courtney Lynch

Image result for courtney lynch sparkOn Thursday, February 2nd, Soundview hosted a webinar with author of New York Times Best Seller, Spark, Courtney Lynch on The 7 Key Behaviors of an Extraordinary Leader.

Courtney was kind enough to answer some follow-up questions on how to lead yourself and others to greater success:


Join us for our next Soundview Live webinar on Thursday, February 16, Why You Get More Done When You Work Less, with author and speaker, Alex Pang. Click here for more info.


What do you do if your boss/leadership does not hold colleagues accountable? Is there a good strategy we can follow?

It’s not uncommon for us to work in an environment where there is limited accountability.  Holding others accountable can often seem daunting.  Yet, it’s essential for high performance to happen.  And, when accountability happens in context with clear standards and leaders who do their best to set a strong example (and who also take the time to understand and work to meet the needs of others) it’s a natural step to creating success.  If your boss doesn’t hold others accountable keep in mind that it will be much easier for your performance to slip to the lowest acceptable standard.

To stay credible, work to hold yourself accountable, and handle the lack of accountability, in a professional manner.  It’s easy to gossip, complain and grow frustrated in these circumstances.  Instead, work to build trust with your colleagues.  Eventually in a high trust environment, you all as peers, without the benefit of authority, can work to hold each other accountable.  On the best performing teams, everyone is the keeper of the standards, not just the bosses.  If holding your peers accountable seems far-fetched in your current dynamics, just be vigilant with your performance, seeking to model a strong example regardless of how others perform.  Ultimately, that credibility will allow you influence to get what needs to be done, done well.

Of the 7 steps where would personal faith have the greatest impact?

Personal faith has an impact across the seven steps.  Yet I believe it’s most relevant as you seek to live your values with confidence.  It’s takes courage to chose to live and lead in ways that are consistent with what you value, versus what society tells us is “right.”  When we think about living our values, we often begin with a focus on what’s not working in our lives.  By doing that we eventually get to the point where we’ve created a good life, and betterment requires us to make even more challenging trade-offs, perhaps giving up something that we find enjoyable or gratifying to gain something we value even more.  I think that’s where personal faith is even more helpful, to support us in determining if we are doing what we believe is best based on our values, faith and priorities.

Upcoming Webinar 2/1: Learn the 7 Key Behaviors of an Extraordinary Leader

Image result for courtney lynch author spark

The 7 Key Behaviors of an Extraordinary Leader

Date: Thursday, February 2nd
Time: 1:00 PM ET
Speaker: Courtney Lynch


*This webinar is free for subscribers. Click here to register or become a Soundview subscriber today to take advantage of this exclusive member-benefit (Save 15% if you subscribe today!).


Leadership isn’t about a job title – it’s about action and behavior. In this Soundview Live webinar, The 7 Key Behaviors of an Extraordinary Leader, business consultant and military Veteran Courtney Lynch shows how anyone can become an extraordinary leader by embracing seven key behaviors.

What You’ll Learn:

  • What makes someone a Spark leader.
  • The 7 key behaviors of an extraordinary leader.
  • How to identify potential Spark leaders in your organization.
  • The transformation that can take place when a Spark is ignited.

A Spark of Workplace Light

In the current economic climate, the idea of a guaranteed job seems like an implausible concept. However, there is one company who has delivered on its promise of continuous employment for decades. If you checked out ABC News online over the weekend, you may have seen the profile of Lincoln Electric. The Cleveland-based company builds arc welders and is a survivor in a region where industry has expanded and compacted over the last 30 years. How the company has managed to make this possible is an interesting story. The dedication and drive of the family that founded Lincoln Electric helped separate the company from its competitors and provide it a very unique position in the corporate landscape. Lincoln has endured changes in leadership, eras of profit and recession and, believe it or not, the administrations of 21 U.S. Presidents.

The company’s commitment to not lay off workers, even during times of economic turbulence, means that it’s been forced to find creative solutions to budget issues. Lincoln does not rely on the common practice of increasing reducing one’s budget expenditures by decreasing staff. The ABC News story references a few quotes by Frank Koller, the author of Spark: Lessons from Lincoln Electric’s Unique Guaranteed Employment Program. Koller’s book provides a great history of Lincoln Electric and the company’s commitment to the ideas of its founders. The book also reveals some of the details about how Lincoln Electric has been able to make guaranteed employment an ongoing policy.

Sounds like a good read, doesn’t it? Well, I’ve got good news. Soundview just debuted our summary of Spark, and it’s now available for you! Click on this link to head over to Summary.com and learn more about this great new release.

July’s Must-Read Titles Now Available!

While tuning in to the evening news last night (yes, some of us still occasionally watch news on television), I saw a statistic that 2010 is the warmest year since 1880. For those of us who have been dealing with the heat this summer, there’s something to be said for staying indoors and enjoying a good book summary. Fortunately enough, Soundview has three great new summaries now available to help boost your skills and advance your business goals.

We start off with Spark: How Old-Fashioned Values Drive a Twenty-First-Century Corporation by Frank Koller. This title tells the interesting story of Lincoln Electric, a company whose “guaranteed continuous employment” policy is revolutionary in modern business. How does the policy work? What can your business learn from it? Check out the summary and find out.

Our trio of new summaries continues with a book from Marshall Goldsmith, a long-time favorite of Soundview subscribers. After altering the landscape with his classic best-seller What Got You Here Won’t Get You There, Goldsmith turns his insight to motivation with Mojo: How to Get It, How to Keep It, How to Get It Back If You Lose It. Goldsmith’s points will help you keep your torch burning bright while others’ waver and go dim.

Continuing on with subscriber favorites, the last of our three new summaries comes from John Maxwell. In The 21 Indispensable Qualities of a Leader, Maxwell reveals the unique mindset and actions that can transform you into a better, more effective leader. Follow these tips and make yourself indispensable in the process.

To learn more about these great new summaries, visit Soundview online at Summary.com.