How to Deal With People Who Drive You Crazy: An Interactive Converstion with Dr. Mark Goulston
Date: Thursday, March 31st
Time: 12:00 PM EDT
Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? Dr. Mark Goulston has the knowledge and experience to help you find answers to these questions to ensure a more pleasant work environment.
In this Soundview Live webinar, How to Deal with People Who Drive You Crazy, Dr. Mark Goulston brings his communication magic to the most difficult group of all: the downright irrational. The key to handling irrational people is to learn to lean into the crazy – to empathize with it.
What You’ll Learn:
- Why people act the way they do
- How instinctive responses can exacerbate the situation – and what to do instead
- How to transform yourself from a threat into an ally
- When to confront a problem and when to walk away